— Help center
How help articles are written
The template every new help-center article follows — one folder, three languages, no code.
A help article is a folder under content/help/<slug>/ with three files: en.mdx, fr.mdx and es.mdx. Each file starts with a short YAML header (title, excerpt, category) followed by plain Markdown.
What you can use#
- Headings from
##down (the title is rendered for you — never add a#line). - Lists, bold, italics, links to other help articles like Billing & plans or to the app like your event types.
- Screenshots placed under
public/screenshots/help/, referenced asand lighter than 300 KB. - Tables and code blocks — GitHub-flavoured Markdown.
What is rejected before publishing#
The pipeline refuses an article that is missing a language, has a header field out of range, embeds raw HTML or scripts, links to a page that does not exist, or ships an oversized image. A refused article never reaches the site — it simply stays on its branch until fixed.